At Hamsto, the customer journey is in focus

"It must be easy for our customers to pay and therefore we are proud to be the first sharing-economy platform with an integrated 1-click checkout, where our customers can pay easily without any pop-up payment windows"

Hamsto

Here, the customer journey and payment process must be top

Denmark has got a new player within the sharing-economy that will make it easier and cheaper for Danes to rent storage space. It is the former chief executive of 3x34, Brian Sean Tange, who is behind the platform Hamsto, which connects landlords with tenants and vice versa:

"Space has become scarce, especially in the big cities, and it forces people to spend a lot of money on hiring expensive self-storage companies. Through Hamsto you can instead rent your neighbor's empty cellar at a good price when you are standing and missing a place to store your sofa and a couple of moving boxes, ”says Brian Sean Tange, founder of Hamsto.

The entire customer journey must be Easy

At Hamsto it is not just the platform that must be easy. From the start, they have focused on the customer journey and the overall experience that must be as easy and trouble-free as possible. Brian Sean Tange has no doubt that convenience is an important keyword when it comes to online trading:

“Our entire business is digital and we have made sure that the customer does not have to fill out a lot of forms, but can, for example, log on with Facebook or his mail. At the same time, our prices are transparent, so you can easily see what you pay for or how much you earn,” says Brian Sean Tange, who has also ensured that the payment on Hamsto's website is easy:

"In relation to payment we have chosen DIBS 'one-click payment solution, Easy. We know that people tend to cancel their purchase if they have to go through many clicks or jump to another page in order to make the payment. With Easy, the customer stays on our platform during the payment, and it only requires one click to pay. It's the smartest solution for customers, and that's what it's all about. ”

One step ahead with Easy

If you want to be successful online, it is crucial to have a user-friendly and safe website. Brian Sean Tange has therefore entered into partnerships with several sharing-economy companies, all of which can help the customers with for example moving and cleaning.

Brian Sean Tange is pleased with the collaboration with DIBS, who is an important partner in terms of security and provides a clear advantage with Easy:

"It must be easy for our customers to pay and therefore we are proud to be the first sharing-economy platform with an integrated 1-click checkout, where our customers can pay easily without any pop-up payment windows."

Information

Name:
Hamsto
Address:
Herstedvang 8
Zipcode:
2620 Albertslund

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