PAYMENTS

This is where you find information on how to manage your payments

How to find a specific payment

Find a payment by selecting payment status, date range and sorting the columns. Read more.

Manage new payments

New payments require your action. Read more.

Manage multiple payments

Several payments may be Charged, Cancelled or Refunded at once. Select the payments and click on the chosen action. For example you may want to Charge all payments received in one specific day.

Get more information about a specific payment

Find Payment details by clicking the order row or View details in the Quick actions drop down menu. Read more.

Cancel a payment

If a consumer cancels an order before the gods are shipped, you may Cancel the payment. Read more.

Refund total or parts of a payment

If you receive returned goods or simply want to refund the consumer you need to Refund the initially Charged payment. In order to Refund a payment, simply click Refund in the Quick actions drop down menu. Read more.

Test and Live

Your account has two settings: one for testing and one for running live payments. Read more.

 

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Related to DIBS
DIBS Payment Services AB
Kungsgatan 32
111 35 Stockholm
Telefon: +46 (0)8-527 525 00