E-mail Support

DIBS has more than 10 years of experience with payment solutions within e-commerce and distance selling. Because of this we are confident that we can provide our customers with first class support. We offer different levels of support, depending on your needs and demands.

Please use our contact form for all queries.

Support is available Monday - Friday from 08.00 - 18.00.
Queries sent before 12.00 are always answered on the same day, while those sent after 12.00 are answered before 12.00 on the following work day.  Unlimited e-mail support is included in all of our products.

• DIBS Mail and Phone
• Product overview
• Payment methods
• Add-on packages
   
  • E-Mail Support
  • Phone support (8-18)
  • Operational support (24/7)
  • Standard package
  • Reports and statistics
  • Fraud Protection Std.
  • Fraud protection local
  • Fraud protection Scandinavia
  • Fraud protection International
  • Multiple user package
  • Subscription package
• Request
• Security

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